An Exchange is made up of innovative learning and networking opportunities that keep even the most senior business leaders engaged. The Exchange is an intimate environment that creates connections which become long-term partnerships. You will experience inspiring keynote addresses, in-depth case studies, structured networking and interactive discussion groups. The consultative one-to-one business meetings between attendees and solution providers are carefully scheduled throughout the Exchange to meet your specific business needs
Access to the Exchange is limited. Exchange delegates and sponsors are handpicked based on their ability to contribute at a strategic level, creating the ideal environment for idea generation. The OPEX Exchange is capped at 70 attendees, creating the optimal value of your time, peers, business meetings, and speaker events. You can expect only the cream of the crop to be in attendance.
A true peer-to-peer environment means that the executives taking the stage and those in attendance are of the same seniority level. The OPEX Exchange brings together a unique group of the most active contact center executives in the world today as they not only work to execute today’s plan but also develop the strategy for tomorrow.
2018 Speakers Include:
Who Attends The OPEX Exchange?
What our delegates have to say:
“This event was extremely well run, very well executed and it’s a great intimate interaction between quality practitioners and various vendors in a great small group setting.”
“A very professionally run event bringing together a good number of the thought leaders in the Operational Excellence & Business Transformation arena.”
“Great opportunity for executive level, strategic discussions.”
The Unique Exchange Format
Watch this short video to get understanding how the Exchange format can work for you, tailored to your needs, you can see how our model has turned into a globally successful way of helping professionals like yourself network, benchmark and facilitate business strategy.
Highlights of the 2017 Exchange
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OPEX Exchange Post Event Report
If you weren’t at the PEX Exchange in June 2016, then you definitely missed out. However, we have put together a handy report with the key statistics, light-bulb moments and much more to give you a glimpse into the discussions.
OPEX Exchange Chicago Top 10 Investment Priorities 2017
Ahead of the 2017 Exchange in Chicago in June, attendees were asked what their top challenges were and where they plan to spend their budget over the next 6 - 18 months.
Visit the resource centre for more free reports, eBooks, infographics, interviews and more!