Christy Hartner

Senior Vice President Advisory Services
Commerce Bank

Christy Hartner has worked at Commerce Bank for 16 years as Senior Vice President of Commercial Banking Operations and most recently leads the Advisory Services Consulting Group.  She helped drive the maturation of the Business Process Management (BPM) practice by:   

Establishing a Benefits Realization Approach

Creating a Heath Check Protocol

Establishing a BPMS Automation Prioritization Plan

Creating an ROI Model for the BPM Practice

Providing a Cross-Functional Strategic Consulting Team

Developing a local BPM Users Group in the Kansas City area (consisting of approximately 40 large companies with an established BPM discipline)