Simplify, modernize and automate customer engagement with powerful solutions that can help you drive deeper loyalty, enhance business performance, accelerate processes, and set your organization head and shoulders above the competition. The future of customer engagement is here today.
Many companies today have already made or are about to plan strategic BPM initiatives all over their organizations. BPM is a vast subject which consists of a methodology, architecture, and tools that when implemented change how a business operates. This article seeks to highlight some of the key ingredients and project essentials to keep you on track and aligned to implement a successful BPM project...
If you weren’t at the OPEX Exchange in June 2017, then you definitely missed out. However, we have put together a handy report with the key statistics, light-bulb moments and much more to give you a glimpse into the discussions.
Download the report to find out who attended and from which industries as well as where they are investing. The report also gives crucial insight garnered from attendees on how to drive innovation within your organisation, candid thoughts on operational excellence and open an honest discussion on what it takes to truly transform your business.
Ahead of the 2017 Exchange in Chicago in June, attendees were asked what their top challenges were and where they plan to spend their budget over the next 6 - 18 months.