Senior Vice President Advisory Services Commerce Bank
Christy Hartner has worked at Commerce Bank for 16 years as Senior Vice President of Commercial Banking Operations and most recently leads the Advisory Services Consulting Group. She helped drive the maturation of the Business Process Management (BPM) practice by:
Establishing a Benefits Realization Approach
Creating a Heath Check Protocol
Establishing a BPMS Automation Prioritization Plan
Creating an ROI Model for the BPM Practice
Providing a Cross-Functional Strategic Consulting Team
Developing a local BPM Users Group in the Kansas City area (consisting of approximately 40 large companies with an established BPM discipline)
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